| Shipping Policy
At Highland Gear we know fast and accurate shipment is important to you. That is why we try to ship all orders the same day payment is received or the next business day.
All shipping prices are quoted for the 48 continental states in the USA. For shipments to Alaska, Hawaii, or outside the US please e-mail for a shipping quote. All orders are shipped through UPS unless otherwise arranged before shipping. All packages are shipped without insurance, however, insurance can be provided at the buyers expense. Highland Gear, Inc. is not responsible for lost or stolen shipments.
Return Policy
Highland Gear stands behind the quality of the products we select to sell. If you find your product to be defective within the first ten days after you receive it, please contact us by phone or e-mail to arrange for a return or an exchange.
In the unlikely event that you receive damaged merchandise please keep all shipping boxes and packing material. Please contact us within 48 hours to arrange return and/or reshipment of your order.
|